Sunday, April 17, 2011

Mental Models & The Way We Make Sense of Things

Monday, February 21, 2011

VERY INTERESTING AND THOUGHT PROVOKING

One day all the employees reached the office and they saw a big advice on the door on which it was written:

"Yesterday the person who has been hindering your growth in this company passed away. We invite you to join the funeral in the room that has been prepared in the gym".

In the beginning, they all got sad for the death of one of their colleagues, but after a while they started getting curious to know who was that man who hindered the growth of his colleagues and the company itself.
The excitement in the gym was such that security agents were ordered to control the crowd within the room.

The more people reached the coffin, the more the excitement heated up.

Everyone thought: "Who is this guy who was hindering my progress? Well, at least he died!".

One by one the thrilled employees got closer to the coffin, and when they looked inside it they suddenly became speechless. They stood nearby the coffin, shocked and in silence, as if someone had touched the deepest part of their soul.

There was a mirror inside the coffin: everyone who looked inside it could see himself.

There was also a sign next to the mirror that said:

"There is only one person who is capable to set limits to your growth: it is YOU. You are the only person who can revolutionize your life. You are the only person who can influence your happiness, your realization and your success. You are the only person who can help yourself.

Your life does not change when your boss changes, when your friends change, when your parents change, when your partner changes, when your company changes. Your life changes when YOU change, when you go beyond your limiting beliefs, when you realize that you are the only one responsible for your life.

"The most important relationship you can have, is the one you have with yourself"

Examine yourself, watch yourself. Don't be afraid of difficulties, impossibilities and losses: be a winner, build yourself and your reality.

The world is like a mirror: it gives back to anyone the reflection of the thoughts in which one has strongly believed.

The world and your reality are like mirrors laying in a coffin, which show to any individual the death of his divine capability to imagine and create his happiness and his success.

It's the way you face Life that makes the difference.

Tuesday, February 01, 2011

60 TIPS FOR A STUNNINGLY GREAT LIFE by Robin Sharma

1. Exercise daily.

2. Get serious about gratitude.

3. See your work as a craft.

4. Expect the best and prepare for the worst.

5. Keep a journal.

6. Read “The Autobiography of Benjamin Franklin”.

7. Plan a schedule for your week.

8. Know the 5 highest priorities of your life.

9. Say no to distractions.

10. Drink a lot of water.

11. Improve your work every single day.

12. Get a mentor.

13. Hire a coach.

14. Get up at 5 am each day.

15. Eat less food.

16. Find more heroes.

17. Be a hero to someone.

18. Smile at strangers.

19. Be the most ethical person you know.

20. Don’t settle for anything less than excellence.

21. Savor life’s simplest pleasures.

22. Save 10% of your income each month.

23. Spend time at art galleries.

24. Walk in the woods.

25. Write thank you letters to those who’ve helped you.

26. Forgive those who’ve wronged you.

27. Remember that leadership is about influence and impact, not title and accolades.

28. Create unforgettable moments with those you love.

29. Have 5 great friends.

30. Become stunningly polite.

31. Unplug your TV.

32. Sell your TV.

33. Read daily.

34. Avoid the news.

35. Be content with what you have.

36. Pursue your dreams.

37. Be authentic.

38. Be passionate.

39. Say sorry when you know you should.

40. Never miss a moment to celebrate another.

41. Have a vision for your life.

42. Know your strengths.

43. Focus your mind on the good versus the lack.

44. Be patient.

45. Don’t give up.

46. Clean up your messes.

47. Use impeccable words.

48. Travel more.

49. Read “As You Think”.

50. Honor your parents.

51. Tip taxi drivers well.

52. Be a great teammate.

53. Give no energy to critics.

54. Spent time in the mountains.

55. Know your top 5 values.

56. Shift from being busy to achieving results.

57. Innovate and iterate.

58. Speak less. Listen more.

59. Be the best person you know.

60. Make your life matter.

Saturday, January 29, 2011

The 48 Laws of Power by Robert Greene and Joost Elffers

Law 1

Never Outshine the Master

Always make those above you feel comfortably superior. In your desire to please or impress them, do not go too far in displaying your talents or you might accomplish the opposite – inspire fear and insecurity. Make your masters appear more brilliant than they are and you will attain the heights of power.

Law 2

Never put too Much Trust in Friends, Learn how to use Enemies

Be wary of friends-they will betray you more quickly, for they are easily aroused to envy. They also become spoiled and tyrannical. But hire a former enemy and he will be more loyal than a friend, because he has more to prove. In fact, you have more to fear from friends than from enemies. If you have no enemies, find a way to make them.

Law 3

Conceal your Intentions

Keep people off-balance and in the dark by never revealing the purpose behind your actions. If they have no clue what you are up to, they cannot prepare a defense. Guide them far enough down the wrong path, envelope them in enough smoke, and by the time they realize your intentions, it will be too late.

Law 4

Always Say Less than Necessary

When you are trying to impress people with words, the more you say, the more common you appear, and the less in control. Even if you are saying something banal, it will seem original if you make it vague, open-ended, and sphinxlike. Powerful people impress and intimidate by saying less. The more you say, the more likely you are to say something foolish.

Law 5

So Much Depends on Reputation – Guard it with your Life

Reputation is the cornerstone of power. Through reputation alone you can intimidate and win; once you slip, however, you are vulnerable, and will be attacked on all sides. Make your reputation unassailable. Always be alert to potential attacks and thwart them before they happen. Meanwhile, learn to destroy your enemies by opening holes in their own reputations. Then stand aside and let public opinion hang them.

Law 6

Court Attention at all Cost

Everything is judged by its appearance; what is unseen counts for nothing. Never let yourself get lost in the crowd, then, or buried in oblivion. Stand out. Be conspicuous, at all cost. Make yourself a magnet of attention by appearing larger, more colorful, more mysterious, than the bland and timid masses.

Law 7

Get others to do the Work for you, but Always Take the Credit

Use the wisdom, knowledge, and legwork of other people to further your own cause. Not only will such assistance save you valuable time and energy, it will give you a godlike aura of efficiency and speed. In the end your helpers will be forgotten and you will be remembered. Never do yourself what others can do for you.

Law 8

Make other People come to you – use Bait if Necessary

When you force the other person to act, you are the one in control. It is always better to make your opponent come to you, abandoning his own plans in the process. Lure him with fabulous gains – then attack. You hold the cards.

Law 9

Win through your Actions, Never through Argument

Any momentary triumph you think gained through argument is really a Pyrrhic victory: The resentment and ill will you stir up is stronger and lasts longer than any momentary change of opinion. It is much more powerful to get others to agree with you through your actions, without saying a word. Demonstrate, do not explicate.

Law 10

Infection: Avoid the Unhappy and Unlucky

You can die from someone else’s misery – emotional states are as infectious as disease. You may feel you are helping the drowning man but you are only precipitating your own disaster. The unfortunate sometimes draw misfortune on themselves; they will also draw it on you. Associate with the happy and fortunate instead.

Law 11

Learn to Keep People Dependent on You

To maintain your independence you must always be needed and wanted. The more you are relied on, the more freedom you have. Make people depend on you for their happiness and prosperity and you have nothing to fear. Never teach them enough so that they can do without you.

Law 12

Use Selective Honesty and Generosity to Disarm your Victim

One sincere and honest move will cover over dozens of dishonest ones. Open-hearted gestures of honesty and generosity bring down the guard of even the most suspicious people. Once your selective honesty opens a hole in their armor, you can deceive and manipulate them at will. A timely gift – a Trojan horse – will serve the same purpose.

Law 13

When Asking for Help, Appeal to People’s Self-Interest,

Never to their Mercy or Gratitude

If you need to turn to an ally for help, do not bother to remind him of your past assistance and good deeds. He will find a way to ignore you. Instead, uncover something in your request, or in your alliance with him, that will benefit him, and emphasize it out of all proportion. He will respond enthusiastically when he sees something to be gained for himself.

Law 14

Pose as a Friend, Work as a Spy

Knowing about your rival is critical. Use spies to gather valuable information that will keep you a step ahead. Better still: Play the spy yourself. In polite social encounters, learn to probe. Ask indirect questions to get people to reveal their weaknesses and intentions. There is no occasion that is not an opportunity for artful spying.

Law 15

Crush your Enemy Totally

All great leaders since Moses have known that a feared enemy must be crushed completely. (Sometimes they have learned this the hard way.) If one ember is left alight, no matter how dimly it smolders, a fire will eventually break out. More is lost through stopping halfway than through total annihilation: The enemy will recover, and will seek revenge. Crush him, not only in body but in spirit.

Law 16

Use Absence to Increase Respect and Honor

Too much circulation makes the price go down: The more you are seen and heard from, the more common you appear. If you are already established in a group, temporary withdrawal from it will make you more talked about, even more admired. You must learn when to leave. Create value through scarcity.

Law 17

Keep Others in Suspended Terror: Cultivate an Air of Unpredictability

Humans are creatures of habit with an insatiable need to see familiarity in other people’s actions. Your predictability gives them a sense of control. Turn the tables: Be deliberately unpredictable. Behavior that seems to have no consistency or purpose will keep them off-balance, and they will wear themselves out trying to explain your moves. Taken to an extreme, this strategy can intimidate and terrorize.

Law 18

Do Not Build Fortresses to Protect Yourself – Isolation is Dangerous

The world is dangerous and enemies are everywhere – everyone has to protect themselves. A fortress seems the safest. But isolation exposes you to more dangers than it protects you from – it cuts you off from valuable information, it makes you conspicuous and an easy target. Better to circulate among people find allies, mingle. You are shielded from your enemies by the crowd.

Law 19

Know Who You’re Dealing with – Do Not Offend the Wrong Person

There are many different kinds of people in the world, and you can never assume that everyone will react to your strategies in the same way. Deceive or outmaneuver some people and they will spend the rest of their lives seeking revenge. They are wolves in lambs’ clothing. Choose your victims and opponents carefully, then – never offend or deceive the wrong person.

Law 20

Do Not Commit to Anyone

It is the fool who always rushes to take sides. Do not commit to any side or cause but yourself. By maintaining your independence, you become the master of others – playing people against one another, making them pursue you.

Law 21

Play a Sucker to Catch a Sucker – Seem Dumber than your Mark

No one likes feeling stupider than the next persons. The trick, is to make your victims feel smart – and not just smart, but smarter than you are. Once convinced of this, they will never suspect that you may have ulterior motives.

Law 22

Use the Surrender Tactic: Transform Weakness into Power

When you are weaker, never fight for honor’s sake; choose surrender instead. Surrender gives you time to recover, time to torment and irritate your conqueror, time to wait for his power to wane. Do not give him the satisfaction of fighting and defeating you – surrender first. By turning the other check you infuriate and unsettle him. Make surrender a tool of power.

Law 23

Concentrate Your Forces

Conserve your forces and energies by keeping them concentrated at their strongest point. You gain more by finding a rich mine and mining it deeper, than by flitting from one shallow mine to another – intensity defeats extensity every time. When looking for sources of power to elevate you, find the one key patron, the fat cow who will give you milk for a long time to come.

Law 24

Play the Perfect Courtier

The perfect courtier thrives in a world where everything revolves around power and political dexterity. He has mastered the art of indirection; he flatters, yields to superiors, and asserts power over others in the mot oblique and graceful manner. Learn and apply the laws of courtiership and there will be no limit to how far you can rise in the court.

Law 25

Re-Create Yourself

Do not accept the roles that society foists on you. Re-create yourself by forging a new identity, one that commands attention and never bores the audience. Be the master of your own image rather than letting others define if for you. Incorporate dramatic devices into your public gestures and actions – your power will be enhanced and your character will seem larger than life.

Law 26

Keep Your Hands Clean

You must seem a paragon of civility and efficiency: Your hands are never soiled by mistakes and nasty deeds. Maintain such a spotless appearance by using others as scapegoats and cat’s-paws to disguise your involvement.

Law 27

Play on People’s Need to Believe to Create a Cultlike Following

People have an overwhelming desire to believe in something. Become the focal point of such desire by offering them a cause, a new faith to follow. Keep your words vague but full of promise; emphasize enthusiasm over rationality and clear thinking. Give your new disciples rituals to perform, ask them to make sacrifices on your behalf. In the absence of organized religion and grand causes, your new belief system will bring you untold power.

Law 28

Enter Action with Boldness

If you are unsure of a course of action, do not attempt it. Your doubts and hesitations will infect your execution. Timidity is dangerous: Better to enter with boldness. Any mistakes you commit through audacity are easily corrected with more audacity. Everyone admires the bold; no one honors the timid.

Law 29

Plan All the Way to the End

The ending is everything. Plan all the way to it, taking into account all the possible consequences, obstacles, and twists of fortune that might reverse your hard work and give the glory to others. By planning to the end you will not be overwhelmed by circumstances and you will know when to stop. Gently guide fortune and help determine the future by thinking far ahead.

Law 30

Make your Accomplishments Seem Effortless

Your actions must seem natural and executed with ease. All the toil and practice that go into them, and also all the clever tricks, must be concealed. When you act, act effortlessly, as if you could do much more. Avoid the temptation of revealing how hard you work – it only raises questions. Teach no one your tricks or they will be used against you.

Law 31

Control the Options: Get Others to Play with the Cards you Deal

The best deceptions are the ones that seem to give the other person a choice: Your victims feel they are in control, but are actually your puppets. Give people options that come out in your favor whichever one they choose. Force them to make choices between the lesser of two evils, both of which serve your purpose. Put them on the horns of a dilemma: They are gored wherever they turn.

Law 32

Play to People’s Fantasies

The truth is often avoided because it is ugly and unpleasant. Never appeal to truth and reality unless you are prepared for the anger that comes for disenchantment. Life is so harsh and distressing that people who can manufacture romance or conjure up fantasy are like oases in the desert: Everyone flocks to them. There is great power in tapping into the fantasies of the masses.

Law 33

Discover Each Man’s Thumbscrew

Everyone has a weakness, a gap in the castle wall. That weakness is usual y an insecurity, an uncontrollable emotion or need; it can also be a small secret pleasure. Either way, once found, it is a thumbscrew you can turn to your advantage.

Law 34

Be Royal in your Own Fashion: Act like a King to be treated like one

The way you carry yourself will often determine how you are treated; In the long run, appearing vulgar or common will make people disrespect you. For a king respects himself and inspires the same sentiment in others. By acting regally and confident of your powers, you make yourself seem destined to wear a crown.

Law 35

Master the Art of Timing

Never seem to be in a hurry – hurrying betrays a lack of control over yourself, and over time. Always seem patient, as if you know that everything will come to you eventually. Become a detective of the right moment; sniff out the spirit of the times, the trends that will carry you to power. Learn to stand back when the time is not yet ripe, and to strike fiercely when it has reached fruition.

Law 36

Disdain Things you cannot have: Ignoring them is the best Revenge

By acknowledging a petty problem you give it existence and credibility. The more attention you pay an enemy, the stronger you make him; and a small mistake is often made worse and more visible when you try to fix it. It is sometimes best to leave things alone. If there is something you want but cannot have, show contempt for it. The less interest you reveal, the more superior you seem.

Law 37

Create Compelling Spectacles

Striking imagery and grand symbolic gestures create the aura of power – everyone responds to them. Stage spectacles for those around you, then full of arresting visuals and radiant symbols that heighten your presence. Dazzled by appearances, no one will notice what you are really doing.

Law 38

Think as you like but Behave like others

If you make a show of going against the times, flaunting your unconventional ideas and unorthodox ways, people will think that you only want attention and that you look down upon them. They will find a way to punish you for making them feel inferior. It is far safer to blend in and nurture the common touch. Share your originality only with tolerant friends and those who are sure to appreciate your uniqueness.

Law 39

Stir up Waters to Catch Fish

Anger and emotion are strategically counterproductive. You must always stay calm and objective. But if you can make your enemies angry while staying calm yourself, you gain a decided advantage. Put your enemies off-balance: Find the chink in their vanity through which you can rattle them and you hold the strings.

Law 40

Despise the Free Lunch

What is offered for free is dangerous – it usually involves either a trick or a hidden obligation. What has worth is worth paying for. By paying your own way you stay clear of gratitude, guilt, and deceit. It is also often wise to pay the full price – there is no cutting corners with excellence. Be lavish with your money and keep it circulating, for generosity is a sign and a magnet for power.

Law 41

Avoid Stepping into a Great Man’s Shoes

What happens first always appears better and more original than what comes after. If you succeed a great man or have a famous parent, you will have to accomplish double their achievements to outshine them. Do not get lost in their shadow, or stuck in a past not of your own making: Establish your own name and identity by changing course. Slay the overbearing father, disparage his legacy, and gain power by shining in your own way.

Law 42

Strike the Shepherd and the Sheep will Scatter

Trouble can often be traced to a single strong individual – the stirrer, the arrogant underling, the poisoned of goodwill. If you allow such people room to operate, others will succumb to their influence. Do not wait for the troubles they cause to multiply, do not try to negotiate with them – they are irredeemable. Neutralize their influence by isolating or banishing them. Strike at the source of the trouble and the sheep will scatter.

Law 43

Work on the Hearts and Minds of Others

Coercion creates a reaction that will eventually work against you. You must seduce others into wanting to move in your direction. A person you have seduced becomes your loyal pawn. And the way to seduce others is to operate on their individual psychologies and weaknesses. Soften up the resistant by working on their emotions, playing on what they hold dear and what they fear. Ignore the hearts and minds of others and they will grow to hate you.

Law 44

Disarm and Infuriate with the Mirror Effect

The mirror reflects reality, but it is also the perfect tool for deception: When you mirror your enemies, doing exactly as they do, they cannot figure out your strategy. The Mirror Effect mocks and humiliates them, making them overreact. By holding up a mirror to their psyches, you seduce them with the illusion that you share their values; by holding up a mirror to their actions, you teach them a lesson. Few can resist the power of Mirror Effect.

Law 45

Preach the Need for Change, but Never Reform too much at Once

Everyone understands the need for change in the abstract, but on the day-to-day level people are creatures of habit. Too much innovation is traumatic, and will lead to revolt. If you are new to a position of power, or an outsider trying to build a power base, make a show of respecting the old way of doing things. If change is necessary, make it feel like a gentle improvement on the past.

Law 46

Never appear too Perfect

Appearing better than others is always dangerous, but most dangerous of all is to appear to have no faults or weaknesses. Envy creates silent enemies. It is smart to occasionally display defects, and admit to harmless vices, in order to deflect envy and appear more human and approachable. Only gods and the dead can seem perfect with impunity.

Law 47

Do not go Past the Mark you Aimed for; In Victory, Learn when to Stop

The moment of victory is often the moment of greatest peril. In the heat of victory, arrogance and overconfidence can push you past the goal you had aimed for, and by going too far, you make more enemies than you defeat. Do not allow success to go to your head. There is no substitute for strategy and careful planning. Set a goal, and when you reach it, stop.

Law 48

Assume Formlessness

By taking a shape, by having a visible plan, you open yourself to attack. Instead of taking a form for your enemy to grasp, keep yourself adaptable and on the move. Accept the fact that nothing is certain and no law is fixed. The best way to protect yourself is to be as fluid and formless as water; never bet on stability or lasting order. Everything changes.

Tuesday, May 18, 2010

http://mentoredge.com/

Better than a thousand days of diligent study is one day with a great teacher

A lot of people have gone further than they thought they could because someone else thought they could. The mentor does just that, they believe that their mentees can do it. This, in itself, is usually encouragement enough for the mentee to do their best.

Mentor Edge is a unique initiative by Centre for Innovation, Incubation and Entrepreneurship (CIIE, IIM Ahmedabad) in collaboration with leading entrepreneurs, business professionals and academicians to provide hand-holding, mentoring and networking support to innovative start-ups across India.

Wednesday, May 12, 2010

10 Behaviors You Can apply NOW to Make You a More Inspiring Leader

1. Use emotions more frequently.  For example, express heartfelt appreciation, get excited about organizational success. Show energy and enthusiasm.

2. Reach out to people. Find more ways to interact with your subordinates. Practice management by walking around. Initiate conversations and be constructive.

3. Set an aggressive target. With the involvement of your team members, set a target that will stretch the group.

4. Practice lavish communication. Take the time to be inclusive by being diligent in passing on information that you collect to your colleagues. Controlling information is not inspiring.

5. Delegate tasks with the development of the other person in mind. Delegation can be elevated to an important discussion and can be wrapped with important messages that inspire and that generate positive motivation. “I see this project as a real opportunity to help you develop your skills in….”

6. Make having a personal development plan a priority and review it at least twice a year. Create positive consequences for having a personal development plan in place and for pursuing it.

7. Schedule regular coaching sessions with each subordinate. Make yourself available. Also, leaders who are strong in self-development are very frequently rated higher on their ability to coach and develop others.

8. Involve more people in decision making on every important issue. Seeking the opinion of others communicates that what they are doing is important and it conveys respect and appreciation and strengthens the bond with the leader.

9. Shower positive attention on new ideas. If you have a “no” approach to new ideas, you will unwittingly close down creativity and innovation. If you don’t know, ask those who work for you, they’ll know.

10. Be the example. Demonstrate to your colleagues with your actions what is valued by the organization. You may also need to selectively model behaviors that need to be emphasized in the organization. A “do as I do” approach.

Saturday, May 08, 2010

Who Am i ?

There is no such thing as a self made person. We are made up of thousands of others. Everyone who has ever done a kind deed for us, or spoken one word of encouragement to us, has entered into the make-up of our character and of our thoughts, as well as our success.

Saturday, April 17, 2010

Derek Sivers: How to start a movement

According to THOMAS J PETERS, excellence in business depends on eight ingredients.




  • Activism, with people who 'do it, fix it (and) try it'

  • Excellent companies 'learn from the people they serve'.

  • They promote entrepreneurship and autonomy

  • Management learns from a 'hands-on' approach

  • Workers are valued as the key to achieve productivity

  • Excellent companies stick to their knitting, exploiting their core competencies and not pursuing wild goose chases

  • They keep their form simple and their staff lean;

  • They know how to be simultaneously tight-fitting and expansive.

  • Tuesday, April 13, 2010

    Decide on how to start empowering those who reports to you

    First, you will need to understand the values, goals & motivations of the people who are key to your success. Once you have identified their passions & what drives them, you can align this knowledge with what you feel needs to be done in the business, if you unsure, ask your colleagues to share their aims & objectives, & to explain both what & how they wish to contribute in order to achieve this personal vision.

    One of the best ways to empower your colleagues is by creating a coaching culture within your team, you could try using the GROW model as a framework for your coaching conversations:

    G:  What is the Goal?
    R:  What is reality? What point are you standing from?
    O:  What are your opinions? What ideas have you got to get you from R to G?
    W:  Which way will you go? Which options will you choose and what is your plan to get you there?

    Remember that effective delegations is another proven way to start opening up to empowerment, as it gives team members a chance to take responsibility and own a goal or objective for themselves.

    Saturday, March 20, 2010

    A good manager has at least 10 good qualities, By Bill Gates

    There isn't a magic formula for good management, of course, but if you're a manager, perhaps these tips will help you be more effective:

    1.         Choose a field thoughtfully. Make it one you enjoy. It's hard to be productive without enthusiasm. This is true whether you're a manager or employee;

    2.         Hire carefully and be willing to fire. You need a strong team, because a mediocre team gives mediocre results, no matter how well managed it is. One mistake is holding on to somebody who doesn't measure up. It's easy to keep this person on the job because he's not terrible at what he does. But a good manager will replace him or move him to where he can succeed unambiguously;

    3.         Create a productive environment. This is a particular challenge because it requires different approaches depending on the context. Sometimes you maximise productivity by giving everybody his or her own office. Sometimes you achieve it by moving everybody into open space. Sometimes you use financial incentives to stimulate productivity. A combination of approaches is usually required. One element that almost always increases productivity is providing an information system that empowers employees. When I was building Microsoft, I set out to create an environment where software developers could thrive. I wanted a company where engineers liked to work. I wanted to create a culture that encouraged them to work together, share ideas and remain motivated. If I hadn't been a software engineer myself, there's no way I could have achieved my goal;

    4.         Define success. Make it clear to your employees what constitutes success and how they should measure their achievements. Goals must be realistic. Project schedules, for example, must be set by the people who do the work. People will accept a "bottoms-up" deadline they helped set, but they'll be cynical about a schedule imposed from the top that doesn't map to reality. Unachievable goals undermine an organisation. At my company, in addition to regular team meetings and one-on-one sessions between managers and employees, we use mass gatherings periodically and E-mail routinely to communicate what we expect from employees. If a reviewer or customer chooses another company's product , we analyse the situation. We say to our people, "The next time around we've got to win. What's needed?" The answers to these questions help us define success;

    5.         To be a good manager, you have to like people and be good at communicating. This is hard to fake. If you don't enjoy interacting with people, it'll be hard to manage them well. You must have a wide range of personal contacts within your organisation. You need relationships - not necessarily personal friendships - with a fair number of people, including your own employees. You must encourage these people to tell you what's going on and give you feedback about what people are thinking about the company and your role in it;

    6.         Develop your people to do their jobs better than you can. Transfer your skills to them. This is an exciting goal, but it can be threatening to a manager who worries that he's training his replacement. If you're concerned, ask your boss: "If I develop somebody who can do my job super well, does the company have some other challenge for me or not?" Many smart managers like to see their employees increase their responsibilities because it frees the managers to tackle new or undone tasks. There's no shortage of jobs for good managers. The world has an infinite amount of work to be done;

    7.         Build morale. Make it clear there's plenty of goodwill to go around and that it's not just you or some hotshot manager who's going to look good if things go well. Give people a sense of the importance of what they're working on - its importance to the company, its importance to customers;

    8.         Take on projects yourself. You need to do more than communicate. The last thing people want is a boss who just doles out stuff. From time to time, prove you can be hands-on by taking on one of the less attractive tasks and using it as an example of how your employees should meet challenges;

    9.         Don't make the same decision twice. Spend the time and thought to make a solid decision the first time so that you don't revisit the issue unnecessarily. If you're too willing to reopen issues, it interferes not only with your execution but also with your motivation to make a decision in the first place. People hate indecisive leadership; However, that doesn't mean you have to decide everything the moment it comes to your attention. Nor that you can't ever reconsider a decision.

    10.      Let people know whom to please. Maybe it's you, maybe it's your boss, and maybe it's somebody who works for you. You're in trouble and risking paralysis in your organisation when employees start saying to themselves: "Am I supposed to be making this person happy or this other person happy? They seem to have different priorities.

    " I don't pretend that these are the only 10 approaches a manager should keep in mind. There are lots of others. Just a month ago I encouraged leaders to demand bad news before good news from their employees. But these 10 ideas may help you manage well, and I hope they do.
    By Bill Gates

    Friday, January 15, 2010

    Developing your leadership skills - Steps To Success

    Try to be your own person. By all means observe good leaders in action and learn what you can from them, but don’t mimic them. Be yourself, but get the training you need to take your skills to the next level.

    Remember the importance of context.there is many different management style to suit a variety of occasion. Be flexible and be prepared to change your style depending on what you need to do and who you are working with at the time.

    Don’t be afraid to ask for advice. We don’t wake up in the morning instinctively knowing how to deal with every tricky situation we might come across at work, so do ask for help if you need it .your manager, mentor, or a trusted colleague are good ports of call and their advice copied with your own thoughts about how best to approach a situation will help you as you build your own brand of leadership.

    Give yourself a chance. if you are new to a job or company, your first few months  in a new role, especially one with management responsibilities ,can be challenging. Don’t get too downhearted if things don’t go to plan: everyone makes mistakes. Reflect on what has happened; think about lessons to be learned. act on them as appropriate, and move on.

    Don’t over promise. Its tempting to get people on side by telling them exactly what they want to hear, but you will end up backing yourself into a corner.

    Tread carefully at the first if you are introducing change. Peoples knee-jerk reaction to change tends to be negative, but if you bring it in gradually, you will get a less panicky response.

    Lead by example. you cant expect others to behave professionally if you don’t.

    Be very careful about what you say- and to whom- about your colleagues at work even if they are driving you mad .Use your common sense and be discreet, however angry or upset you are.

    Tuesday, December 15, 2009

    How to Be a Good Manager ?

    1. Motivate people. Why are the employees there? What keeps them with your organization and stops them from going somewhere else? What makes the good days good? What makes them stick with the organization after a bad day or a bad week? Don't assume it's money--most people aren't that one-dimensional. Ask the employees how they're liking their job on a regular basis. Encourage them to be honest with you. Be a good listener. Then take action based upon what they tell you. If health is important to them, give them time to go to the gym and work out. If their family is important, respect the time they may need to send their kids off to school in the morning or pick them up in the afternoon. Remember, our values are what makes us "tick". If you manage by respecting your team's values, they will give you 110% of their effort.



    2.  Delegate. You're a manager because you're good at what you do, but that doesn't mean you're supposed to do it ALL. Your job as a manager is to teach other people how to do a good job. If you're uncomfortable with delegating, however, this can be a huge leap of faith for you. One way to overcome this is to start small. Give people tasks that, if performed incorrectly, can be fixed. Take the opportunity to teach and empower your employees. Then gradually give them tasks with greater responsibility as you come to understand their strengths and weaknesses and learn how to anticipate any problems they might have so you can coach them properly before they begin.

    3. Keep the door open. Always remind people that if they have any questions or concerns, you're ready and willing to listen. Don't be one of those managers who inadvertently makes an employee feel like they're "bothering" you when they bring up a question or concern. Instead of seeing it as another crisis to manage, look at it as an opportunity to show your employee how much you want this organization to be a fulfilling place to work. Never minimize or dismiss their concerns, and always make sure that you've answered their questions completely.

    4. Let people make mistakes. As a manager, you take responsibility for other people's actions, so the last thing you want to do is be responsible for someone else's mistakes. In an attempt to be proactive and prevent mistakes, you might give careful instructions and create clear, strict standards. But are you making people afraid of mistakes? Do they always check with you about every little thing, reluctant to make their own decisions because they might not do it correctly? That ends up making the employees more dependent on you, which makes them less effective and unnecessarily drains a significant portion of your time. In order for people to think for themselves, they need to learn, and in order to learn, sometimes we need to make mistakes. Trustthem, and give them a fair margin of error.

    5. Learn from your own mistakes. When things don't turn out the way you expected, recognize what you could've done differently and verbalize this realization to your employees. This shows them that you make mistakes, too, and it also shows them how they should handle their own mistakes. Whenever you're doing something correctly after having done it incorrectly in the past, let whoever is watching know. E.g. "The reason I know to press this button is because this happened to me when I first started out, and I made the mistake of pressing the blue button, thinking 'This will shut down the system, which should resolve the issue' and I found out--the hard way--that it makes the issue even worse!"

    6. Treat everyone equally. Most of us aren't as egalitarian as we'd like to be. Many times, favoritism happens on a subconscious level. The tendency is to give more positive recognition to the people who remind us of ourselves somehow and who actually like us, rather than to the people who make the biggest contributions to the organization.[1] In the long run, it's people in the latter group who will make the most progress in achieving the organization's goals, so monitor your own behavior carefully and make sure you're not accidentally short-changing them, even if they give you the impression that your positive regard doesn't affect them. Some people shy away from positive feedback but appreciate it nonetheless.

    Tips
    Celebrate success with your team, whether it's by giving them a pat on the back, taking them to lunch, or giving them the afternoon off.
    Avoid making them stay back after normal working hours. Respect their time and personal commitments and they will reciprocate by producing exceptional results for their manager and the organization.

    Forget about your credentials. Education didn't make you a better manager. But experience can contribute to becoming a good manager.

    As manager try to communicate with your employees in proper way and avoid making them feel down.

    Warnings
    Being a good manager doesn't mean being a people pleaser. If an employee keeps crossing the line or failing to meet expectations, use a feedback sandwich or nonviolent communication to correct the situation.

    If that fails, consider firing them.

    Source:WikiHow

    Wednesday, November 11, 2009

    5 Mantras of Great Thinker Prof. C. K. Prahalad

    C.K. Prahalad has spent most of his life thinking about how companies run. He has consulted to the likes of AT&T, Philips Electronics, and Sony. Now he's in the hot seat as chairman of Praia Inc. Here's what he has learned so far.

    # When the going is roughest, leadership matters.
    # Successful managers embrace discomfort.
    # Great leaders stay on message.
    # It's not one person. It's not the team. It's both.
    # Think? Act? Balance the two.


    When the going is roughest, leadership matters. In times of trouble, Prahalad says, "leaders must behave like emotional and intellectual anchors. There are no external cues now. The critical issue is about faith, passion, and, most importantly, authenticity -- so that people know you are not pretending. People can see a sham."

    Successful managers embrace discomfort. "If you do precisely what you're supposed to do," Prahalad says, "and you're boxed in, then you're going to do that very well." But if pressed to do things that aren't in your normal job description, he says, the challenge can push you to a new level of achievement.

    Great leaders stay on message. For Prahalad, nothing is more important than reminding people what the company stands for. "I spend a lot of time talking about what we're doing in terms of strategy," he says. "You have to give the same message over and over again."

    It's not one person. It's not the team. It's both. A painting of a pack of wolves in Prahalad's office symbolizes the combination of leadership and teamwork that pervades successful organizations. "With wolves, solidarity is first," says Prahalad. "But when they hunt, they change roles. The implicit hierarchy depends on who does what." In an organization, he adds, "one unique person makes a difference, but you need teamwork to make it happen."

    Think? Act? Balance the two. Says Prahalad: "In a company like ours, if we want to do something, we can just call a meeting. But in a small company, you have to exercise caution and build your own personal dampers so that you don't act on everything. Sometimes not acting may be smart. But if I get the feeling that everybody's becoming so thoughtful that nobody's doing anything, I want to go and light some fires somewhere."

    Saturday, October 10, 2009

    Business-plan contents from beginning to end

    Business plans come in all shapes, sizes, formats — even colors — but they all share a similar framework. The following components, presented in the order they generally appear, are common elements in most business plans:

    Table of contents: This element is a guide to the key sections in your business plan and is especially useful if your plan exceeds ten pages. Executive summary: This section is a summary of the key points in your
    business plan. You should incorporate it if your plan runs more than ten pages and you want to convey important information upfront. Because many readers dig no deeper than your executive summary, you want to keep it clear, captivating, and brief — in fact, try to keep it to two pages or less.

    Company overview: This section describes your company and the nature of your business. It may include your company’s mission and vision statements as well as descriptions of your values, your products or services, ways your company is unique, and what business opportunities you plan to seize.

    Business environment: This section includes an analysis of your industry and the forces at work in your market; an in-depth description of your direct and potential competitors; and a close look at your customers,
    including who they are, what they want, and how they buy products or services. Think of this section this way: It describes everything that affects your business that’s beyond your control.

    Company description: In this section, include information about your management team, your organization, your new or proprietary technology, your products and services, your company operations, and your
    marketing potential. Focus on areas where you have real advantages over your competition.

    Company strategy: Here’s where you detail your road map to the future. This section brings together the information about your business environment and your company’s resources and then lays out a strategy for
    going forward. Included in this section is your analysis of the opportunities, threats, and uncertainties that your business faces along with the ways you plan to avoid pitfalls and take advantage of opportunities.

    Marketing plan: This section is where you describe how you plan to reach prospects, make sales, and develop a loyal clientele. Because customers and sales are essential to your company’s success, this
    section is a major component of your business plan.

    Financial review: This section includes a detailed review of dollars and cents, including the state of your current finances and what you expect your financial picture to look like in the future. It typically contains financial statements, including an income statement, your balance sheet, and a cash-flow statement. (If any of these terms seem foreign to you, or if you want step-by-step financial planning advice.

    Action plan: In this section, you detail the steps involved in implementing your business plan, including the sequence of actions and how they align with your goals and objectives.

    Appendixes: This section includes detailed information that supports your business plan. It may include analyses, reports, surveys, legal documents, product specifications, and spreadsheets that deliver a rounded understanding of your business plan but which are of interest to only a small number of your readers.

    Friday, September 11, 2009

    Theory ‘ i ’ Management” by Arindam Chaudhuri


    The need to have an Indian Style of Management 
    How often has one heard of an American organization adopting the Japanese management style to surge ahead? How often has one heard of the reverse? Probably never. However, I do remember reading somewhere that when IBM-USA was making losses while IBM-Japan was making profits, IBM-USA tried to adopt the Japanese management style to turn around. The result was increased losses.

    Predictable? Should be. It is most likely that a style that is successful in Japan would not be as successful in the US and vice versa. People are different, the cultures are different and so is the life-style. That is the reason why Japan has developed its own management style and the US its own. If we take a deep look into the American management style, we realise that it is absolutely fine tuned to the American culture and way of living. The people in the west grow up, mostly, with very less emotional security due to factors like high divorce rates, single parent families etc. As they grow up they do tend to find a sense of stability in this seemingly unstable and insecure atmosphere. Thus, when they enter into their job lives and see a management culture prevalent, which is contractual in nature with hire and fire style of management, they don't get disturbed. In fact, this motivates them to work harder and a typical American would say, "we are tough guys and as long as we are good the company keeps us, else we go out". The bottom line is that the fine-tuning between the cultures at home and at job works wonders and enhances productivity and motivation.

    Looking at the Japanese companies one finds concepts of lifetime employment working wonders out there. A Japanese finds a bonded culture in his organisation, unlike the American contract culture. If we look into the Japanese life style and culture we would find the importance of bonds being very high. The Japanese have strong family ties and a strong sense of community. From such an upbringing, they feel at home when they see a bonded style of management on the job. The typical Japanese would say, "I am a Honda man (and not that I work for Honda)" displaying the bond that he shares with his company. The point that gets highlighted again is that a management style, which flows out of your own culture and roots would any day, motivates your people much more than one, which is adopted from somewhere else.

    The basics of "Theory 'i' Management"
    Like Theory 'X' which tried to define a worker in its own manner as a mindless lazy rascal who loves shirking responsibilities and the Theory "Y" which tried to define the worker as an ambitious responsible citizen looking for the right environment to contribute constructively, Theory 'I' is an attempt to understand and define the Indian worker just like the Japanese had tried to do with their Theory "Z".

    In spite of India having some of the best management schools of the world and the best reservoir of skilled human talent, our organizations have not been able to do well. Amongst other reasons one of the most important reasons for the failure of Indian management has been our failure to develop an indigenous management style, which revolves around our cultural roots and upbringing. An Indian grows up in a system, where family ties and a sense of belongingness get an absolute top priority. Coming from this environment, he gets a shock, when he sees the job environment practicing American philosophies of contractual style of management. He is not able to adjust productively to this cultural mismatch and thus, very often, fails to be as productive as his Japanese or American counterpart.

    An Indian worker is perhaps looking at a system without ruthless management practices and inhuman work pressure even if the job security is a little less. Instead of the system (specially in PSU's) giving them near 100% job security, it could give them some fear of job security, since Indians culturally like to take life easy and tend to become complacent in such situations. While, the job security aspect could be reduced the human touch in managing them could be increased. They should be made to feel that the company cares for them through regular training programmes, family welfare schemes etc. They should be made to feel that they matter in the organization through programmes, which involve them directly or indirectly into various decision-making processes. This would increase their level of commitment for the organizations and perhaps tomorrow we would also see people telling, "I am a Bajaj man" instead of "I am working for Bajaj scooters". In one of my workshops Sr. Manager - Corporate Planning of NTPC, P. Purukayastha could not agree more and cited two beautiful examples. The first related to NTPC spending up to Rs. 5 crore on the medical expenses in US for one of its drivers and his wife who were affected by incurable diseases. This incident of humanity has been a motivating factor for all employees for years. The second related to his own experience where he made flexi timing for one of his workers whose wife was ill. This not only removed the troubled look from his face but also made him one of the most motivated workers who was always ready to give more than 100% to his job once his wife became alright. These two incidents can explain how human touch can do wonders on an average Indian psyche. I would even go up to the extent of suggesting that professional studies could be made a part of on the job training like in Japan and not that people first get trained and then wander around for jobs like in the US. It has to be kept in mind that the Japanese without a single business school of repute have produced some of the most successful corporations in the last 50 years, while with so many reputed management schools the US has not been able to stop the entry of one after another of the Japanese organisations into the Fortune 500 list. Again out here I might add that Mr. Purakayastha himself went through a training program after which the company, based upon the results of the test, decided to shift him from industrial relations to corporate planning which has been one of the most motivating aspects of his job.

    The idea that I want to suggest is that it is high time Indian companies thought sincerely about their people and developed "Indian - people friendly management" practices. They might have some American touch or some Japanese touch but the thought essentially has to be given on what will suit the Indians. The sad part is that successful Indian managers who have developed indigenous styles of management don't end up theoreotising their styles and propagating them through books or articles. In the US almost every semi-successful manager ends up writing a book and thus, today one does know how IBM is managed, but one doesn't know about how an Indian corporation like, may be, the Reliance Group is managed. So, when it comes to learning management the only option is to refer to foreign books and learn foreign management styles.

    The Principles of "Theory 'i' Management"

    Most Indians value bonds emotions and long-term relationships.
    Most Indians value growth opportunities and commitment.
    Our cultural roots (of tolerance etc.) often make us complacent.
    Lack of patriotism at a macro level leaves us aimless.

    What do these principles prove?

    These principles have been arrived at after a thorough research that we conducted on more than 3000 managers across the country. The managers were asked to talk about their colleagues across functions and levels. The most important revelation from this survey is about the uniqueness of today's Indian psyche. On one hand as expected, the first two points go on to prove our cultural values and a lot of similarities can be drawn with the Japanese value systems. On the other hand when faced with the fact that everything Indian is so cool outside India, Bhangra and Indipop find place in the US pop charts, the global IT revolution has been fuelled by homegrown geeks, in Ohio the Wright State University College of Business and Administration gets renamed after an NRI businessman, our B-school graduates are becoming global leaders, NASA has top Indian scientists, yet Indians have time and again failed to perform in India ; Indian's like to blame it on complacency, a characteristic that they like attributing to our culture ! It seems Indian's look for the first opportunity to become complacent; something that they are unable to become in the western world of competition and hire and fire system. Not only this, when faced with the question about the lack of patriotic instincts and decaying values; they love to blame it on their leaders. Somebody says if our Prime Minister can be bribed Rs 1 crore by a stock broker, what's wrong in taking bribes; somebody else says if my general manager can take a bribe from the company's travel agent what's wrong if I get some account through corrupt practices? One might argue that even in Japan there is corruption. The reality however is that in Japan corruption doesn't touch everyday human existence the way it does in India and moreover they have a more effective judicial system, which even their presidents can't escape. The other day I read that in Uttar Pradesh fire brigade people have started to ask for bribes before starting to put off the fire! Criminalization of daily life is to such an extent that every individual is actually being turned into a criminal.
    The socio - cultural and geo-political environment in India has today resulted into a mixed breed of Indians who on one hand retain family values and a longing for emotional touch and on the other hand are complacent (given the first opportunity to be) and unashamed of being morally bankrupt